A senior Obama administration health official on Tuesday apologized for the widespread problems of the health care online marketplace, the centerpiece of President Barack Obama’s signature health care overhaul.
Marilyn Tavenner, head of the Centers for Medicare and Medicaid Services, made the apology in a hearing before the U.S. House Ways and Means Committee.
“I want to apologize to you that the website has not worked as well as it should,” said Tavenner, while admitting that the initial experience of the website “has not lived up to our expectations or the expectations of the American people,” which is “not acceptable.”
The Obama administration has recently hired contractor Quality Software Services Inc. to be general manager for the effort to fix the broken website. While the site has made some improvement, the enrollment system is still considered too weak to cope with millions of users who are interested in purchasing health insurance plans.
Health Official Apologizes to Congress for ObamaCare Problems